| 1. Stop and secure the excavator |
The track has partially or completely left the sprocket, idler, or lower rollers. |
Park on firm, level ground. Lower the boom, arm, and bucket to the ground, stop the engine, remove the key, and release stored hydraulic pressure according to the operator’s manual. |
Keep unauthorized personnel away and prevent the machine from moving during inspection. |
Never place any part of the body under a raised machine or unsupported attachment. |
| 2. Check track tension |
A loose track can climb over the sprocket or idler, especially during turning or side-slope work. |
Measure the specified track sag at the location and reference points stated in the excavator service manual. Do not use a universal sag value because correct tension varies by model and undercarriage design. |
Adjust the grease-filled track adjuster only within the manufacturer’s specified range. |
Track-adjuster grease is under high pressure. Loosen the relief valve slowly and never loosen the grease fitting to release pressure. |
| 3. Inspect the track adjuster |
The idler is too far rearward, the adjuster does not hold pressure, or grease is leaking. |
Look for grease around the relief valve, piston seal, cylinder, and front idler. Check whether the idler position changes after adjustment. |
Repair leaking seals, damaged fittings, or a faulty adjuster before returning the excavator to service. |
Do not operate the excavator with an adjuster that cannot maintain the specified tension. |
| 4. Examine the front idler |
The idler is tilted, seized, worn, or displaced from the track frame. |
Inspect the idler flange, tread, bearings, guide surfaces, and mounting area. Check for cracks, abnormal wear, packed material, and oil leakage. |
Remove packed debris, correct alignment problems, or replace damaged idler components as required. |
A damaged or misaligned idler can cause repeated derailing even when track tension is correct. |
| 5. Inspect the drive sprocket |
Sprocket teeth are hooked, sharp, broken, or worn unevenly. |
Inspect the tooth profile and compare wear across the full sprocket. Check whether the track links seat evenly between the teeth. |
Replace a worn or damaged sprocket and inspect the track chain for matching wear. |
A new sprocket may wear rapidly if it is installed with a severely worn track chain. |
| 6. Check lower rollers and track frame |
A seized roller, damaged flange, bent frame, or heavy material buildup forces the track sideways. |
Rotate rollers where practical, inspect for oil leakage and rough movement, and examine roller flanges and track-frame guides. |
Replace seized or damaged rollers and remove compacted soil, stones, and construction debris. |
Do not use hands to remove material from between moving undercarriage components. |
| 7. Inspect track links, pins, and bushings |
Links are cracked or bent, pins are displaced, or bushings show abnormal wear. |
Check every visible link for cracks, missing hardware, excessive side wear, and uneven contact with the sprocket. |
Replace damaged components and obtain a complete chain inspection when wear is excessive or uneven. |
Do not reinstall a track chain with a visibly cracked link or loose pin. |
| 8. Position the excavator for reinstallation |
The track is on the ground beside the undercarriage and the front idler is retracted as far as specified. |
Use the boom and bucket, or approved lifting equipment, to raise and support the side of the machine as described in the service manual. |
Create enough clearance for the track without placing personnel beneath an unsupported load. |
Use rated blocking or stands. Hydraulic cylinders alone are not a reliable substitute for mechanical support. |
| 9. Refit the track over the sprocket |
The track chain is aligned with the sprocket teeth but is not yet seated on the idler. |
Place the track chain around the sprocket first. Confirm that the drive lugs and link openings align with the sprocket teeth. |
Use slow, controlled hydraulic movement to rotate the sprocket and guide the chain onto the lower rollers. |
Keep hands, feet, tools, and clothing away from pinch points. A trained operator should control the machine. |
| 10. Seat the track on the front idler |
The remaining section of track is outside the idler or the chain is twisted. |
Align the track evenly along both sides of the idler and confirm that each link is seated in the correct running path. |
Use controlled movement or an approved pry method specified by the service procedure to guide the final section into place. |
Do not force the track with uncontrolled acceleration or strike pressurized components. |
| 11. Restore and set track tension |
The track is installed but may be too loose or too tight. |
Pump the specified grease into the track adjuster and measure sag using the exact procedure and reference points in the operator’s or service manual. |
Set tension to the model-specific specification, then clean excess grease from the adjuster area. |
Over-tightening increases undercarriage load and accelerates wear; under-tightening increases the risk of derailment. |
| 12. Perform a final operational check |
The track appears seated but may still be misaligned or may derail again during movement. |
Operate the track slowly in forward and reverse on level, firm ground. Recheck alignment, abnormal noise, tension, and leakage. |
Stop immediately if the track walks sideways, skips, binds, or produces unusual noise. Correct the underlying fault before further work. |
Avoid side slopes, sharp counter-rotations, and deep mud until the undercarriage has passed the final inspection. |