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Frequently Asked Questions
Why should I choose this excavator model?
Our machines offer premium quality at fair prices. With over 11 years of manufacturing experience, we prioritize customer profit and rapid support response times.
What certifications do the products have?
All products are tested and granted CE certificates, and the factory is verified by BV, SGS, ROPS, FOPS, and ISO9001:2008.
What is the warranty policy?
We provide a one-year and one-month warranty along with life-long technical support. We also recommend ordering common wearing parts for easy maintenance.
What is the expected delivery time?
Typically, machines are ready for transport within 10-14 days after the down payment is received, ensuring secure and damage-free delivery.
What are the accepted payment terms?
Standard payment terms are a 30% advance payment with the remaining 70% balance settled by T/T.
What engine powers the TL10E?
The TL10E is equipped with a high-performance Laidong engine providing 12hp, featuring a single cylinder with fan cooling for efficiency.